All orders are shipped from the UK.
Canada and USA
All orders are shipped from the UK and usually arrive in approximately 10-14 working days, but can take up to 28 days (subject to customs clearance). For details of taxes and/or duties payable please see our dedicated page on Tax Charges.
We aim to dispatch orders placed before 1pm GMT Monday to Friday the same day (excluding UK bank holidays). Orders placed after 1pm GMT will leave on the next working day (so on Friday this will normally mean Monday).
If we are out of stock of any items you will be informed via email.
You have the right to cancel the contract at any time up to the end of 14 days after the day on which you receive the goods. To exercise your right of cancellation, you must give written notice to us by post or email giving details of the goods ordered and (where appropriate) their delivery.
We also ship to other countries around the world but this needs to be done via our UK website.